This course will give you tools and tactics to improve your effectiveness in any negotiation to consistently facilitate the best outcomes for your clients, even under pressure. You’ll discover and practice techniques for client counseling and advocacy, as well as the art of influence and persuasion. In addition to the principles and phases of effective negotiation, topics include dealing with deadlock and difficult negotiators, multi-party negotiations, cultural influences and the role of electronics in today’s connected world.

Pre-registration by 11/29 and additional fee applies.

Completion of this course does not automatically make you eligible for the PMN  designation. Additional criteria is required, click here for more information.